John Daniels

John Daniels, CCSM, has a diverse work experience spanning different industries. John started their career at The Higher Gear Group, where they worked as a Software Consultant/Trainer from March 2013 to April 2014. John then transitioned to the role of Regional Client Manager at the same company from April 2014 to August 2015.

Afterward, John joined VinSolutions as a Product Trainer from August 2015 to August 2017. John then moved on to Edward Jones, where they worked as a Financial Advisor from August 2017 to May 2019.

In 2019, John joined Cirrus Insight as a Customer Success Manager and held this role until September 2021. John then joined eGain Corporation as an Enterprise Customer Success Manager and worked there from September 2021 to July 2022.

Currently, John is employed at Unruly Studios as a School Success Manager. In this role, they empower students to learn critical STEM skills through active, social recess-style play.

John Daniels, CCSM, obtained a Bachelor's degree in Business Administration and Management, General from the University of Central Florida in 2012. John also holds a Level 1 Nutrition Coaching Certification from Precision Nutrition. John has obtained several additional certifications, including "Becoming a Product Manager: A Complete Guide" and "Product Management First Steps" from LinkedIn in May 2022, "Customer Experience Leadership" and "Customer Success Management Fundamentals" from LinkedIn in April 2022, "Engagement Preparation Best Practices for Customer Success Management," "Onboarding and Adoption Best Practices for Customer Success Management," and "Value Realization Best Practices for Customer Success Management" from LinkedIn in April 2022, "Customer Success for Impact" from Winning by Design in September 2022, and a Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in April 2023.