Garret Szczepanski

Garret Szczepanski has a diverse work history with experience in customer success management, customer support, implementation/support, and technical roles. Garret is currently working as a Senior Customer Success Manager at UpKeep, a leading cloud-based Asset Operations Management software company. In this role, they are responsible for providing top-notch customer service and ensuring customer satisfaction. Prior to UpKeep, Garret worked at Fluke Corporation as a Customer Success Manager, where they built and maintained strong client relationships and resolved escalated customer issues. Garret also worked as a Customer Support Specialist at Fluke, providing phone, email, and chat support for web-based asset maintenance management software. Before Fluke, Garret worked at Uptown Network as an Implementation/Support Specialist, where they provided technical and non-technical support to fine-dining restaurants, resorts, and cruise ships. Garret also has experience in the medical device industry, having worked at Arthrex as a Loaner Technician and Temporary Service Parts Coordinator. Additionally, Garret has entrepreneurial experience as the Co-Owner/Assistant Brewer at Manatee Brewing Company. Garret has also worked at Constant Contact as an Account Review/Compliance Specialist and Application/Customer Support Specialist, where they assisted customers with email marketing and event promotion products. Prior to that, they worked at IBM Global Services as an End User Services - EUS ID Administrator, providing technical support to internal and external clients. Garret also has experience in the automotive industry, having worked as a Service Advisor at Spradley Barr Ford Lincoln Mercury. Throughout their career, Garret has consistently demonstrated strong customer service skills, technical expertise, and the ability to effectively manage relationships.

Garret Szczepanski has an education history that includes an Associate's degree in Computer Programming from Central Piedmont Community College. The duration of this degree is not provided. Garret also attended Tech Skills from 2006 to 2007, where they studied Application Development, although no degree was obtained at this institution.

In addition to their formal education, Garret has a certification called MCAD from Microsoft. The specific month and year of when they obtained this certification are not provided.