UPS Capital delivers the shipping experience businesses and their customers crave simply and affordably. This experience is fueled by 100+ years of supply chain knowledge, which helps us simplify the shipping experience and make insurance more accessible with fast claims payments, extensive coverage options and seamless self-service tools. Shipping is about more than moving merchandise. It is a critical touchpoint in the customer experience and often a business’s last impression. UPS Capital delivers the brighter side of shipping by anticipating and removing pain from the process for small and medium sized businesses, while giving them peace of mind that their customers will have better post-purchase experiences.

*Insurance services are offered through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc. and other affiliated agencies.

Shipping

UPS Capital®

UPS Capital®'s headquarters in Atlanta, GA, United States

This department manages employee relations, recruitment, training, and compliance to ensure a productive workforce.

Human Resources

This department focuses on identifying and pursuing opportunities for growth, building strategic partnerships, and expanding market reach.

Business Development

The Marketing and Business Development team at UPS Capital® is responsible for driving strategic growth and enhancing brand visibility through targeted marketing initiatives and innovative product development. They focus on lead generation, partnership cultivation, and optimizing customer experiences by leveraging data-driven insights. This team plays a crucial role in promoting UPS Capital’s insurance services and shipping solutions, ultimately aiming to create seamless, value-added experiences for small and medium-sized businesses.

Marketing and Business Development

This department focuses on generating leads and nurturing prospects for the organization.

Development

The Strategy and Operations team at UPS Capital® focuses on driving business growth and innovation through strategic planning, product development, and operational excellence. This team conducts market analysis, develops new insurance products, ensures regulatory compliance, and enhances customer experience, all while fostering a secure and efficient operational environment. By leveraging insights and analytics, they streamline processes to improve service delivery and strengthen UPS Capital's competitive edge in the shipping industry.

Strategy and Operations

The Engineering and Data Management team at UPS Capital® is responsible for leveraging advanced analytics and engineering principles to optimize shipping processes and enhance data-driven decision-making. This team develops innovative software solutions and data management systems to improve operational efficiency and customer experience, ensuring that small and medium-sized businesses can ship with confidence and ease. Through collaboration across engineering and IT disciplines, they drive digital transformation initiatives that streamline services and support the delivery of accessible insurance solutions.

Engineering and Data Management

This department focuses on managing client relationships and ensuring customer satisfaction through effective account oversight and support.

People (4)

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Other teams

Business Development

Marketing and Business Development

Development

Strategy and Operations

Engineering and Data Management

Account Management