Shehan Carrim

Shehan Carrim serves as the Head of Digital at UPS since August 2016, leading digital transformation initiatives to enhance productivity through improved processes and automation while overseeing the IT department to maintain technology infrastructure stability and security. With a robust career in technology and business analysis, Shehan also holds positions in various companies, including administration roles at FITS Retail and digital leadership at Damn Fine Coffee Roasters. Additionally, Shehan contributes as an IT Consultant at Antler Foundry Private Limited and Special Projects lead at FitsAir, notably developing customer service tools like the Fits Air Chatbot and an analytics dashboard for e-commerce. Academic qualifications span an MBA in International Business from the University of the West of Scotland, a PGD in Strategic Management from Pearson College London, and multiple diplomas in IT and Business Management.