Product Management and User Experience Team
About
The Product Management and User Experience Team at UPS focuses on enhancing the customer journey by developing innovative logistics solutions and optimizing digital interfaces. Through user research, design experimentation, and strategic product management, the team ensures that UPS's services are user-friendly, efficient, and aligned with customer needs, ultimately driving satisfaction and business growth.
Team members
Corey Hensley
Senior UX Designer
Eddie Cook
UX Lead
Francis Djabri
User Experience Researcher
James Trieu
Lead Product Manager
Michael Milazzo
Product Design Manager, Resear...
Nina Betts
Senior UX Designer
Sabina Siddiqui
User Experience Analyst
Sarah Pennington
Vp, Experience Design, Insight...
Shalin Shah
Vice President, Global Experie...
Thambu Bavisnnu
Product Manager