Customer Service · Montevideo, Uruguay
About the Role: UPshow seeks a Customer Support Representative to help manage daily live event streams and answer support inquiries. You’ll be responsible for turning on, monitoring, and shutting off streaming feeds during event time(s). During your shift and on non-streaming days you’ll also be responsible for troubleshooting customer streaming issues via phone, email, and text.
Ideal candidates will be customer-focused, and have an interest in streaming and digital signage technology with the ability to work Saturdays and Sundays.
Responsibilities:
Qualifications
About UPshow:
UPshow is the leading on-premise entertainment and performance marketing platform that develops branded digital networks for brick-and-mortar businesses. Its front-of-house and back-of-house solutions provide interactive digital marketing, entertainment, and communications to drive measurable outcomes. Founded in 2015, UPshow reaches audiences through more than 30,000 screens in businesses worldwide. Key customers include Buffalo Wild Wings, Dave & Busters, Smile Doctors, Crunch Fitness, ATI Physical Therapy, Burger King, and Sodexo.