Upstream Works

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Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success.

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Rob Mcdougall
President & CEO

Rob Mcdougall

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Jeff Palmer
Chief Revenue Officer
Sean Snider
SVP of Operations
Tim Ellis
SVP of Products & Technology
Janice Keay
VP of Marketing
Denise K. Roy
Vice President of People and Culture
Jeff P.
Chief Revenue Officer
Sabrina Baksh
VP of Sales