The Customer Experience Team at Urban Company is dedicated to enhancing the overall customer journey by ensuring high-quality interactions and support throughout the service process. This team focuses on empathizing with customer needs, recruiting and training talent to deliver exceptional service, and collaborating across departments to drive brand success. Their ultimate goal is to foster customer loyalty and satisfaction, aligning with Urban Company’s vision of empowering service professionals and delivering top-notch home services.
Alokraj Ambadipudi
Vice President Of Business
Ayona Chowdhury
Senior Manager - People Succes...
Ishan Dave
Senior Trainer - Empathy & CSO...
Jimi K.
Head Of Customer Experience An...
Priyanka Punetha
Talent Acquisition Partner
Samridhi Aswal
Customer Service Team Lead
Somesh Chandra
People Success Partner
Tilak Dugar
Senior Manager - Brand & Creat...
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