Tyler Fox, PMP

Customer Support Engineer, Manager/lead at Urbint

Tyler Fox, PMP has over 10 years of experience in project management. Tyler started their career in 2011 as a Default Servicing Specialist at Avenue365 Lending Services. In the same year, they were also a Project Manager at JK Industries. In 2012, they worked as a Systems Support Analyst and Telecommunications Engineer at New Penn Financial, LLC. From 2013-2016, they were a Business Analyst, Quality Assurance Analyst, and Software Support at STI Computer Services. In 2016, they were a Client Services Representative at InfoMC, Inc. From 2017-2019, they were a Customer Success Manager at Opvantek, an Urbint Company. In 2021, they were a Senior Project Manager at Exelon. Currently, they are a Lead Support Engineer at Urbint.

Tyler Fox, PMP has an educational background that spans from 2003 to 2020. From 2003 to 2007, they attended West Chester University of Pennsylvania, where they earned a Bachelor of Science in Criminal Justice. From 2010 to 2015, they attended Drexel University, where they earned a Masters in Information Systems and a Certificate in Healthcare Informatics. In addition, they have also attended National Paralegal College. In 2020, they obtained certifications in Design Thinking: Customer Experience, Onboarding and Adoption Best Practices for Customer Success Management, Strategic Thinking, and Marketing Automation with HubSpot from LinkedIn. In 2019, they obtained a Cert Prep: Project Management Professional (PMP) certification from LinkedIn, and in the same year, they obtained a Project Management Professional (PMP) certification from the Project Management Institute.

Links

Previous companies

STI Computer Services logo
Exelon logo

Timeline

  • Customer Support Engineer, Manager/lead

    January, 2022 - present

  • Customer Success

    December, 2019

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