Jeanette Cox has extensive experience in contact center operations, currently serving as Contact Center Operations Manager at Urgently since October 2020, with previous roles as Contact Center Supervisor and Contact Center Team Lead within the same organization. Prior to this, Jeanette served as a Human Resources Specialist in the US Army from June 2014 to October 2018. Jeanette holds a Bachelor of Arts degree in Human Resources Management/Personnel Administration from Ashford University, awarded in 2019.
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