Kristi Shinn

Kristi Shinn currently serves as Fraud Risk Principal and Operational Risk Management Executive at USAA since July 2020, where advisory support is provided for the implementation of BSA/AML, KYC, and Fraud processes. Prior to this, Kristi Shinn was with JPMorgan Chase & Co. from 1997 to July 2020, holding several leadership roles including Vice President, Global Financial Crimes Compliance Manager, where advisory support was given on BSA/AML and Sanctions processes, and Vice President, Business Control Sr. Risk Manager, overseeing a risk management team related to Credit Card Fraud Operations. Earlier positions included leading a team of 125 call center representatives in fraud prevention and managing various departments within the Credit Card Fraud Department.