Megan Solis is the AVP and Senior Experience Owner for Claims Optimization & Transformation, focusing on Auto Physical Damage, Glass, Tow, Recovery, and Payments. Leading a team dedicated to optimizing claims processes, Megan has over 29 years of personal lines experience and more than 15 years in leadership roles, driving improvements in member and employee experiences through technology and collaborative practices. Previously, Megan held positions at USAA, Allstate, and Fred Loya Insurance Agency, showcasing a strong background in claims and insurance management. Currently, Megan is pursuing an MBA while also holding degrees in Organizational Management and an Associate's degree.
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