Firas Alsarraf

Firas Alsarraf is an experienced professional in the healthcare revenue cycle and customer service sectors. Currently serving as a Representative II for USCB AMERICA since November 2020, Firas specializes in follow-up on outstanding claims and ensuring accurate billing in accordance with health plan guidelines. Prior experience includes roles as a Billing/Collections Representative at Western Drug Medical Supplies, where Firas handled payment processing and collections, a Property Manager at Wall Street Realty overseeing community regulations, and several positions in customer service at Walmart and JCPenney, focusing on enhancing customer satisfaction and resolving issues. Firas holds a Bachelor of Business Administration from California State University, Northridge, and an Associate's degree from Glendale Community College.