Kristine B.

Kristine B. has extensive experience in customer success and account management across various companies in the technology and SaaS sectors. Currently serving as a Customer Success Manager at UserTesting since February 2024, Kristine previously held senior roles at Zeta Global and Highspot, where responsibilities included managing technical issues for significant client portfolios, advocating for customer needs, and delivering tailored training and presentations. Additionally, Kristine has successfully driven renewals and upsells at Beamery and Sizmek, showcasing a strong ability to enhance client relationships and optimize campaign performance. An early role at Marin Software involved onboarding and training clients on SaaS platforms, demonstrating a commitment to improving business outcomes. Kristine holds a BA in International Relations, Business, and Economics from Michigan State University.