Rahul Menon

Rahul Menon is an experienced professional in customer support and account management, currently serving as the Director of Key Account Management and Head of Customer Support at Kapture CX since April 2023. In this role, Rahul oversees the Customer Support team, aligning IT processes and services to facilitate organizational growth and support client objectives. Prior to Kapture CX, Rahul held positions as Senior Manager and Customer Support Manager at Vymo from July 2018 to April 2023, and as Operations Manager at [24]7, Inc. from January 2014 to June 2018, where Rahul managed a large team to meet performance targets and client objectives. Rahul's career began as a Team Lead at 24/7, Inc. from April 2008 to December 2013, focusing on achieving sales and service metrics. Rahul holds a Bachelor of Commerce degree from Calicut University and completed high school education at institutions in India and Oman.