Steve Bailey

Steve Bailey has a diverse work history spanning over many years. Steve began their career at McDonald's, where they started as a part-time employee and worked their way up to become a restaurant manager. Afterward, they joined Banco Santander as an operations manager, responsible for managing complaints resolution and complaint reduction. Steve later transitioned to the role of a business analyst within the same company. Steve then joined Marston Holdings as the Group Head of Customer Care, overseeing complaint resolution, customer care administration, and welfare support. Steve'smost recent role was at SS&C Technologies as the Director of Client Services Complaints, leading a large team responsible for investigating and responding to complaints on behalf of client firms. Currently, Steve is the Head of Customer Complaints (FTC) at Utility Warehouse.

Steve Bailey attended De Montfort University from 1997 to 1999, where they pursued a degree in HNC with a focus on Business/Commerce, General.