Willia Veltman-Swerissen is an experienced IT professional with a career spanning several roles in project management, functional application management, and service delivery. Currently, as an IT Release Manager and Scrum Master at UWV since March 2013, Willia oversees application changes and system modifications using both Agile and Waterfall methodologies. Previous roles include Senior Functional Application Manager and Release Manager for UWV Sociaal Medische Zaken, and Senior Service Manager for Capgemini. Willia's extensive background also encompasses leadership positions at GetronicsPinkRoccade, GAK, and foundational experience as a Secretary Assistant and Benefit Evaluator. Willia holds multiple certifications, including Professional Scrum Master I and Lean Six Sigma Orange Belt, complemented by a diverse educational background in project management, IT service management, and Agile methodologies.