Mark Cox-Smith

Mark Cox-Smith has worked in a variety of roles since 2016. In 2016, they were a Management Consulting Intern at First Step Consulting. In 2017, they were a First Year Lab Demonstrator at Imperial College London, Physics - colleagues, friends and alumni. In 2018, they were a Technical Business Analyst at Acturis Limited. In 2019, they were a Technical Consultant at AMFG, where they increased Q4 trial conversion by 45% on previous year and Q1 conversion by 150%. In 2020, they were a Senior Customer Success Engineer at Ably, where they were responsible for the technical side of customer success and was awarded the Dependable by Default Award 2021. Currently, they are a Customer Engineering Lead and Customer Success Engineer at V7.

Mark Cox-Smith obtained an MSci in Physics from Imperial College London between 2014 and 2018. Mark also holds certifications from Sales Impact Academy, Duolingo, and Amazon Web Services (AWS). Mark'smost recent certification is AWS Certified Machine Learning - Specialty, which they obtained in January 2021. Mark also obtained Customer Success Fundamentals from Sales Impact Academy in March 2021 and Duolingo Spanish Fluency: Advanced (Estimated) in October 2015.