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Sanjay Bhardwaj

Senior Director - Customer experience at Vajro

Sanjay Bhardwaj has a diverse work experience spanning multiple companies. Sanjay is currently working at Vajro as the Senior Director of Customer Experience since January 2022. Prior to this role, they served as the Director of Business Unit at Vajro from July 2021 to January 2022.

Before joining Vajro, Sanjay worked at Pickyourtrail where they held various positions. Sanjay served as the Director of Revenue from October 2020 to July 2021. In this role, they played a key part in competitor analysis, revenue target planning, and building the sales team. Before that, they served as the Channel Director of Sales from September 2018 to October 2020. During this time, they were responsible for sales strategies, team management, and customer experience.

Sanjay's earlier roles at Pickyourtrail include Assistant Vice President of Customer Experience from September 2017 to August 2018, Senior Manager of Customer Experience from September 2016 to August 2017, Manager of Customer Experience from September 2015 to August 2016, and Assistant Manager of Customer Experience from September 2014 to August 2015. In these roles, they achieved high customer satisfaction scores, successfully managed customer accounts, and implemented effective processes.

Overall, Sanjay Bhardwaj has a strong background in customer experience, revenue management, sales, and team leadership.

Sanjay Bhardwaj pursued their education, beginning in 2008, at Ramakrishna Mission Vivekananda College. There, they obtained a Bachelor's degree in Mathematics, which they completed in 2011. Subsequently, they enrolled in the Madras School of Economics in 2012 and completed their Master of Science degree in Actuarial Science in 2014.

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Previous companies

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Timeline

  • Senior Director - Customer experience

    January, 2022 - present

  • Director of business unit

    July, 2021