Rolanda Parker

Rolanda Parker currently serves as the Epic Applications Analyst II - Lead at Valley Medical Center, a position held since February 2019, where responsibilities include team leadership, mentorship, and organizing team-building events. Prior experience includes various roles at Swedish Medical Group from October 2011 to February 2019, such as Epic Applications Analyst II and Capacity Management Analyst, focusing on optimizing revenue cycle software and workflows. Rolanda also worked as a Financial Counselor, providing assistance with billing and insurance inquiries, and as a Patient Service Representative/Referral Coordinator, supporting over 30 clinics. Earlier experience at Group Health included duties as a Patient Access Representative, managing patient registration and account management tasks within EPIC Practice Management.