Robert Taylor

Robert Taylor has over 20 years of experience in operations and management, currently serving as the Call Center Director and General Manager of Operations at Valor Intelligent Processing since August 2016. Prior to this role, Robert held positions as Call Center Director and Call Center Manager at ETAN Industries from 2016 to 2020. Earlier experience includes serving as a Program Manager and Operations Leader at Allstate from 2008 to 2016 and as a Senior Business Analyst and Team Leader at The Home Depot from 2001 to 2008. Robert began a career in the US Navy, achieving the rank of Petty Officer Third Class from 1986 to 1991. Robert holds a Master of Business Administration (MBA) from Everest University-Tampa, along with a Bachelor of Science in Business Management and an Associate of Science in Business Administration and Economics.