Lisa Wess

Lisa Wess has a diverse work experience spanning various roles and industries. Lisa currently works as a Support Lead at Valora, a mobile-first crypto wallet. Prior to this, they worked as a Partner and Product role at cLabs, where they aimed to build a monetary system for global financial stability.

Lisa also has experience in the tech industry, working as a Customer Support Specialist at Civic Technologies and Appointlet. Lisa is skilled in providing customer support, identity verification, and cryptocurrency accessibility.

Additionally, Lisa has experience in community management and development. Lisa worked as a Community Manager at New Relic, facilitating online support forums and promoting excellent customer service. Lisa also served as a Community Manager at Intel Corporation, where they organized events and facilitated Agile Lean Developer Conference.

In earlier roles, Lisa served as VP of Support and Community Development at Pixel & Tonic and VP of Operations at EllisLab, Inc. Lisa played a crucial role in growing support communities and implementing Agile Scrum practices. Lisa has a strong background in customer support, technical troubleshooting, and building strong community connections.

Lisa'swork journey began at Health Communication Network, where they provided customer and technical support.

Overall, Lisa Wess has extensive experience in customer support, community management, and product roles across various industries, making their a well-rounded professional.

Lisa Wess attended SUNY Westchester Community College from 2004 to 2005, where they studied English. Lisa then transferred to Smith College and pursued a Bachelor's degree in English Language & Literature from 2005 to 2007. In May 2022, Lisa obtained a certification as a CXPA Professional Member from the Customer Experience Professionals Association (CXPA).