Pankaj Panchal

Pankaj Panchal has a diverse work experience in various technical support and customer success roles. Pankaj currently serves as the Head of Customer Support at ecubix since 2022. Prior to that, they worked as a Sr Customer Success at UST from 2021 to 2022, where they played a key role in accelerating smart cities projects and providing customer support. From 2018 to 2021, Pankaj worked as a Sr Technical Support Engineer at CIMCON Software (I) Private Limited, focusing on IoT products and AWS activities. Pankaj also served as a Sr QA Support Engineer at CREATIVE INTECH SERVICES PRIVATE LIMITED in 2017 and as a Sr Quality Support Engineer/ Product Support at The Beast Apps India Pvt Ltd from 2015 to 2017. Pankaj's earlier experience includes working as a Sr Technical Support Engineer at Gateway TechnoLabs Pvt. Ltd. from 2014 to 2015 and as a Project Engineer at Thymus Solutions Ltd. from 2009 to 2014.

Pankaj Panchal completed a Bachelor's degree in Computer Engineering with a science focus from Ganpat University from 2005 to 2008. Later, from 2012 to 2014, they pursued a BSc in IT with a specialization in Data Storage from Sikkim Manipal University - Distance Education. In 2021, they obtained a Linux Training Certification from Simplilearn.