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At Vanna Health, we believe that a sense of belonging and engagement in the community is the foundation for improving overall health and wellbeing for individuals with serious mental illness. We help people living with serious mental illness thrive by strengthening the community ecosystem around the... Read more
- Extend generosity to others without seeking reciprocation. - Deeply understand and empathize with the emotions and hardships of others. - Always conduct oneself with a spirit free from cruelty, malice, or any negative intent.
- Become radically responsible by taking 100% of your responsibility. - Show appreciation and encourage yourself and others to operate in their zone of genius. - Earn trust and assume positive intent until shown otherwise. - Foster an environment in which all team members feel included, supported, and hold one another accountable.
- Always seek an understanding of the impact of your work, and prioritize impact towards our shared goals vs. being “busy.” - Eliminate ambiguity, be resourceful, and thrive by seeing problems as opportunities. - Collaborate on and communicate complex concepts using concise written narratives. - Make and honor clear commitments by actually writing down who will do what by when.
- Encourage respectful disagreement and candor by showing a hunger for new and different ideas. - Lead with curiosity, consciously listen, and recognize that everyone’s voice is important regardless of role, tenure, or seniority. - Let go of being right and celebrate changing your mind with new data.
- Be relentless and take what we do and our mission very seriously, but not ourselves. - Acknowledge your own ego and always remember it’s about our members and something greater than yourself. - It’s ok to fail and make mistakes as long as we are all continuously learning.
- We believe in recovery and that no person is too ill to recover. - If recovery does not happen in a timely fashion, it is because we have not yet found the right key. - Go above and beyond to deliver for our members even if inconvenient.