Amber Hesmer

Amber Hesmer is an experienced professional with a diverse background in fraud operations, customer service, and travel management. Currently serving as the Fraud & Financial Crime Ambassador Lead at Vanquis Bank since September 2020, Amber has held various roles in fraud operations, including Team Leader and Senior Specialist. Prior experience includes working as an In-Flight Lead at British Airways and positions at Cabot Credit Management, where Amber advanced to Learning & Development Team Leader after a successful secondment in India. Additional roles in customer support and travel consultancy have provided a solid foundation in client relations. Amber holds a CIPD Level 3 Diploma in Human Resources and has a strong educational background in travel and hospitality fields.