Debbie Bassham CMgr MCMI is an experienced professional in the banking sector, currently serving as People Services Manager at Vanquis Bank since April 2013, with previous roles including Customer Engagement Manager, Collections Change and Governance Manager, Collections Operations Manager, New Business Manager, and Customer Service Team Leader. Prior experience includes a position as Quality Assurer at Lloyds Banking Group and Customer Service Team Manager at Royal Bank of Scotland. Debbie Bassham holds a BA in Business and Management from Leeds Beckett University, a Chartered Manager designation from the Chartered Management Institute, and is currently pursuing a CIPD level 5 Associate Diploma in People Management from Avado.
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