Anne Kelly (nee Richardson) has extensive experience in business process management, having worked at Vanquis Banking Group and Provident Financial Group in various roles such as Business Process Manager and Definitions & Standards Manager. Anne has a background in managing projects related to consumer credit licenses and ensuring compliance with regulations. Additionally, Anne has a strong track record in operations performance and workflow management from their time at Bradford & Bingley. Anne's education includes a Certificate in Management Studies from Keighley College.
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