Hágata Maia

Hágata Maia has extensive experience in IT and customer success roles. Currently serving as a Customer Success Manager at Varonis since July 2020, Hágata focuses on driving client retention, renewals, and satisfaction through exceptional relationship management and technical expertise. Prior experience includes consulting through Hágata Maia ME since February 2008, offering IT services such as infrastructure management and technical support. Hágata also held a pre-sales position at Blockbit from April 2017 to March 2020, where responsibilities included technical presentations, project sizing, and conducting Proofs of Concept. Earlier roles involved technical support analysis at Murah and Livraria Cultura S.A., focusing on service desk operations and equipment management. Hágata holds degrees in Information Technology Management and Computer Science, along with certifications in .NET.