Roland R. is a seasoned technical writer and knowledge management specialist with extensive experience across various organizations. Currently serving as a Technical Writer / Knowledge Specialist at Confidential since March 2024, Roland previously worked as an IKB Editor at ibex, focusing on knowledge base management and metrics analysis from October 2023 to March 2024. Roland's earlier roles include IT Security (Governance) Analyst - Technical Writer at The Citco Group Limited, Knowledge Management Specialist at JLL, and G Suite Professor and Content Manager at TELUS International Philippines. Starting a career as a Senior Technical Support Specialist at Stream Global Services, Roland holds a Bachelor of Arts in Communication from The Philippine Women's University and a Bachelor of Science in Agricultural Economics from the University of the Philippines Los Baños.
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