The IT Support and Service Management team at vcpi is dedicated to providing exceptional technical assistance and service delivery to enhance the IT experience for long-term care providers. This team ensures seamless operation of IT services through 24/7 support, incident management, and proactive maintenance, while also collaborating to develop innovative solutions that empower clients in their mission to deliver high-quality care. Their commitment to both team collaboration and individual accountability enables them to tackle challenges and make a meaningful impact on the communities they serve.