Michael Thomas

Operations Specialist at Velocitor Solutions

Michael Thomas began their work experience in 2016 as a Chef at Nellie's southern kitchen, where they worked until 2019. In 2019, they joined Velocitor Solutions as a Support Specialist and later advanced to the role of Tier 2 Support Specialist. Their responsibilities included assisting customers with asset tracking, warranty renewals, billing issues, and account closures. Michael also played a role in creating processes and procedures for the department.

Michael Thomas has a diverse education history. Michael attended Silvertone Analytics for Career Development, although the exact dates of their enrollment are not mentioned. Michael also pursued a program at MyComputerCareer, but details about the degree or field of study are not provided.

Additionally, Michael Thomas has an Associate of Arts (AA) degree in Culinary Arts/Chef Training from The Art Institutes. The specific timeframe for their completion of this program is not specified.

In terms of certifications, Michael Thomas has obtained several qualifications. In October 2019, they received the CompTIA Server+ certification from CompTIA. In September 2019, they attained the Linux Essentials certification from the Linux Professional Institute. Furthermore, in August 2019, Michael Thomas obtained the Microsoft Technology Associate: Security Fundamentals (MTA) certification from Microsoft. These certifications demonstrate their proficiency in various technological and security areas.

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Timeline

  • Operations Specialist

    February, 2022 - present

  • Tier 2 Support Specialist

    January, 2021

  • Support Specialist

    November, 2019