Frank Lucier is an experienced customer success professional with a progressive career spanning various leadership roles. Currently serving as Chief Customer Success Officer at Velocity Global, Frank has previously held significant positions such as SVP of Customer Success at iSpot.tv and multiple roles at SAP Concur, where responsibilities included Vice President of Client Development and Senior Director of Global Client Development. Additionally, Frank's experience at ServiceSource encompassed roles such as Global Director of Customer Success and Director of Client Delivery. Frank began career endeavors as a Legal Clerk at Pacific Gas and Electric Company and holds a Bachelor of Science in Journalism from the University of Oregon.
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