Mark Miller has a diverse work experience in the field of technical support and customer service. Mark started their career as an Operations Manager at Sento in 2000 and then moved on to become an Adjunct Faculty at UVSC in 2002. In 2005, they joined PGP Corporation as a Manager of Technical Support, where they worked until 2010. From 2010 to 2011, they held the position of Manager of Technical Support at Symantec. In 2011, they joined Venafi as a Senior Technical Lead and later served as a Senior Manager of Customer Support. In 2015, they were promoted to the role of Director of Technical Support, and in 2019, they became the Senior Director of Enterprise Security Support at Venafi. Mark's experience highlights their expertise in enterprise security support, technical support management, and customer service.
Mark Miller completed their Bachelor of Science (BS) degree in Information Technology from the University of Phoenix between 2009 and 2011. Prior to that, they attended Utah Valley University from 2005 to 2009, but their degree and field of study are not specified. Additionally, they obtained certifications as a Venafi Security Administrator + SSH in January 2018 and as a Venafi Security Professional in January 2017.
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