Charles Wilson is a seasoned professional in client success and management, currently serving as a Client Success Manager at Veradigm® since October 2021. In this role, Charles excels in cultivating relationships with client users and executives, ensuring optimal engagement of resources to meet performance objectives. Prior to this, Charles held various positions at Rally Health from January 2015 to September 2021, including Client Management Supervisor, where responsibilities involved managing a team, resolving complex issues, and recommending process improvements. Charles also has experience in service delivery, training new hires, and supporting customer service teams. Charles holds a Bachelor of Science in Communications with a focus on Video Production from Ohio University, earned between 2009 and 2013.
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