SK

Spencer Kirschner

Senior Customer Success Manager at Verbit

Spencer Kirschner has a diverse work experience spanning over two decades. Spencer began their career as a Sales Associate at Nordstrom in 1999. Spencer then transitioned into the field of education and worked as an Elementary School Teacher in the Deer Valley Unified School District and the Peoria Unified School District from 2001 to 2009.

In 2007, Spencer joined AXA Equitable (now Equitable) as a Retirement Benefits Specialist, where they developed benefit plans and established client relationships. After a year, they moved on to work at Pearson Education Inc. as an Account Executive, where they identified growth opportunities and developed client management strategies.

From 2012 to 2021, Spencer held various roles at Edgenuity Inc. (now Imagine Learning). Spencer started as a Partnership Advisor, consulting with clients and implementing long-term product solutions for school districts. Spencer then became a Professional Development Specialist, improving trainings and maintaining client relationships. Finally, they served as the Lead Professional Development Specialist, consulting with client accounts, identifying professional development needs, and developing service plans.

Spencer's most recent position is at Verbit.ai, where they work as a Customer Success Manager. In this role, they provide captioning, transcription, and audio description solutions to improve video accessibility for educators and professionals.

Throughout their career, Spencer has demonstrated expertise in consulting, customer satisfaction, relationship management, and product implementation.

Spencer Kirschner completed their Bachelor of Arts degree in Sport, Recreation, Tourism and Hospitality Management from Temple University between 1997 and 1999. Spencer then pursued further education and obtained a Master's degree in Educational Psychology from Northern Arizona University between 2005 and 2007.

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Timeline

  • Senior Customer Success Manager

    April 1, 2023 - present

  • Customer Success Manager

    April, 2021

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