Jennifer Tran

Jennifer Tran is a Senior Customer Success Engineer at Vercel since August 2022, specializing in enhancing the developer experience for frontend frameworks and static sites. Prior experience includes serving as a Senior Application Support Engineer at Zuora, focused on cloud-based subscription software, and an Application Operations Engineer at GE Digital, where responsibility encompassed administering various operational tools and ensuring application uptime. Jennifer has also held roles such as Developer Support and Community Engineer, and Developer Support Analyst, fostering strong customer communication and process management. Educational achievements include a Bachelor of Science in Information Technology and Marketing Management from California State University - East Bay and various certifications in web design and Scrum methodology.