Sophie Manum is a Senior Enterprise Customer Success Manager at Vercel since May 2024, following a successful tenure at Harness from March 2021 to May 2024, where achievements included the Star Performer Award in 2022 and 2024, and membership in the Presidents Club in 2022. Prior experience includes serving as an Enterprise Customer Success Manager at Microsoft from July 2018 to March 2021, focusing on customer onboarding and adoption of Azure and Microsoft 365. Sophie also has engineering experience from Target, where a health monitoring platform for registers was developed, and Volt Athletics, where an automated Quality Assurance testing system was created. Early career involvement includes a research fellowship at the National Science Foundation in computational methods for protein motion prediction. Sophie holds a Bachelor's degree in Computer Science with a minor in Art History from Mount Holyoke College.
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