Kushba Khanom

Kushba Khanom has a diverse work experience spanning over 15 years. Kushba currently works as an Account Manager at Veremark, a high-growth HR tech company that provides background checking solutions. In this role, they are responsible for transforming the way businesses onboard candidates and support the HR and recruitment industries.

Prior to their current position, Kushba worked at HireRight for five years as an Account Manager. Here, they acted as a dedicated account manager for various large organizations, maintaining relationships with clients and providing customer support. Kushba conducted client meetings, generated reports and presentations, and offered client trainings to improve service. Kushba also managed corporate operating systems, provided technical support, and communicated service level agreement changes.

Before their role as an Account Manager, Kushba served as a Data Administrator at HireRight for three years. Kushba was responsible for administering the Reference Bank service for financial industry clients. Kushba managed the retrieval of incomplete data and maintained good relations with clients to meet specific service level agreements.

Kushba also worked as a Screening Analyst at HireRight for one year. In this role, they prepared target lists, maintained file tracking systems, and chased external companies for report status. Kushba also trained and mentored team members and ensured the quality of reports met client requirements.

Prior to their time at HireRight, Kushba worked as a Customer Service Advisor at Home Retail Group PLC-Argos for five years. Kushba gained experience in various store departments, handled customer communications, and managed complicated situations independently. Kushba was also responsible for promotions during catalogue launches and increasing sales through innovative displays.

Overall, Kushba Khanom has a strong track record in customer service, relationship management, and HR tech. Kushba has experience in account management, data administration, screening analysis, and customer service.

Kushba Khanom completed their secondary education at Plashet School from 1994 to 2004. Kushba then pursued further studies at Newham Sixth Form College from 2004 to 2006, where they obtained an AVCE in Health and Social Care. Later, from 2006 to 2009, they attended the University of East London and obtained a Bachelor of Arts (BA) degree in Psychosocial Studies.