Miia Korhonen

Miia Korhonen is a professional with experience in various customer-focused roles, spanning from customer service to customer success management. Currently working as a Customer Experience Development Manager and Head Of Customer Care at Verkkokauppa.com, Miia previously held positions at DialOk Communications Finland Oy, SOK, and Tallink Silja Oy. Miia is currently pursuing a Master's degree in Service Design at Laurea University of Applied Sciences, building on their Bachelor's degree in Tourism and Travel Services Management from Savonia University of Applied Sciences.