Shakera Mason

Shakera Mason is an experienced Clinical Solutions Coordinator at Vertava Health since July 2019, managing patient accounts and supporting operations for a leading behavioral healthcare provider. With a strong focus on compliance with local, state, and federal regulations, Shakera ensures full site compliance in business operations. Shakera previously served as an Operations Coordinator, where responsibilities included developing Standard Operating Procedures and addressing patient and insurance inquiries. Prior experience as a Senior Customer Care Representative at Vision Hospitality Group, Inc. involved supporting projects for top hotel brands, ensuring event setups met customer requirements. Shakera holds a Bachelor of Science in Public Health Education and Promotion from Middle Tennessee State University, earned in 2019.