Ahmed El-Ghrably

Customer Service Coordinator at Vertu Motors

Ahmed El-Ghrably has a diverse work experience spanning multiple industries. Ahmed began their career as a Trainee Car Sales Executive at Lookers Volkswagen Northallerton in 2014, where they developed relationships with customers and prospect for new business. Ahmed then worked as a Sales Advisor at Currys PC World, delivering high standards of customer service and offering advice on products. Additionally, Ahmed worked as a Sony Home Entertainment In-Store Promoter for Fenwick Ltd through Infinite Group, where they demonstrated and sold Sony products, trained staff, and performed installation and setup tasks.

Ahmed also has experience as an Office Sales Executive at Magnum Packaging, focusing on new business development and building customer relationships. Ahmed worked as an Online Sales Executive at ScS Head Office, delivering sales and customer service activities both over the phone and in-store. Their responsibilities included conducting credit checks and processing outstanding payments.

In 2020, Ahmed worked as a Fulfillment Associate at Amazon, and in 2021, they served as a Manufacturer Account Manager at Erudus. Ahmed then joined SIXT as a Rental Sales Agent, providing exceptional customer service, advising customers on vehicle options, and ensuring the smooth check-in and check-out of rental vehicles.

Most recently, Ahmed worked as a Customer Service Technical Advisor at Opayo by Elavon and is currently employed as a Customer Service Coordinator at Vertu Motors plc.

Ahmed El-Ghrably began their education at The King's School Tynemouth from 2005 to 2009, where they completed their GCSE and A-Level qualifications. Following that, they attended Teesside University from 2010 to 2013, where they earned their Bachelor's Degree in Information Technology.

In 2023, Ahmed El-Ghrably enrolled in Aim2Learn and completed a BTEC Level 3 Diploma in Professional Competence for IT and Telecoms Professionals.

In addition to their formal education, Ahmed El-Ghrably obtained certification in The Fundamentals of Digital Marketing from Google Digital Garage in November 2020.

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Timeline

  • Customer Service Coordinator

    August, 2022 - present

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