Nicole Adair

Nicole Adair has a diverse work experience spanning multiple industries and roles. Nicole is currently working as a Product Manager at Veruna, Inc. starting in October 2021.

Prior to their current role, Nicole worked as an Executive Director at OVERTIME THEATER since July 2016, where they provided oversight of staff and operations and acted as a liaison between the Board of Directors, Operating Staff, and Company.

From July 2011, Nicole served as the President and Executive Director at Texas Light Opera.

In 2010, they founded Aria Creative and worked as the Creative Director, responsible for leading the development of digital content and marketing campaigns. Nicole managed relationships with clients and designed and developed websites, logos, and digital content on a cloud-based hosting platform.

Nicole has previous experience at USAA, where they held multiple roles. From December 2018 to October 2021, they worked as a Senior Information Solutions Advisor, leading business and analytics teams to launch new Agency Management System and data share app on Salesforce platforms. Prior to that, they worked as a Creative Producer/Project Manager from March 2015 to December 2018, leading creative teams to manage and deliver multiple creative projects concurrently.

Nicole has also worked as a User Interface Analyst from September 2005 to March 2015, leading user interaction design and process management for product development life-cycle. Earlier, from September 2003 to September 2005, they worked as a Web Producer, leading the development of user interfaces for browser-based applications.

Before joining USAA, Nicole worked as a Senior Marketing Analyst from April 2002 to September 2003, where they conducted data analysis and forecasting for military direct mail prospecting programs.

Additionally, Nicole has experience as an Artist at Voiceovers by Nicole from January 2007 to 2018.

Furthermore, they worked as the Owner and Web Designer at PageantLink Design from September 1996 to October 2010, where they focused on web site design, development, and strategy for the pageant and beauty industry.

Nicole'searly career includes roles at Harcourt Assessment, where they worked as a Research Analyst and SAS Programmer from January 1997 to October 2003. Nicole provided advanced statistical analysis of educational test data and developed statistical tables for official testing manuals. Nicole also briefly served as a Research Analyst and Team Leader, supervising eight employees in the scoring of clinical tests.

Nicole's earliest experience was at USAA, where they worked as a Marketing Analyst from October 1998 to April 2001 and as a Marketing Support Technician from October 1997 to October 1998. In these roles, they provided marketing analysis and planning support for Life Company marketing programs and seminar programs.

Overall, Nicole Adair's work experience demonstrates a strong background in product management, executive leadership, creative direction, marketing analysis, web design, and statistical analysis.

Nicole Adair holds a Master of Business Administration (MBA) degree with a specialization in E-Commerce from Our Lady of the Lake University. Prior to their MBA, they obtained a Bachelor of Arts (BA) degree in Vocal Music and Business Administration from the University of Denver. In addition to their formal education, Nicole has acquired several certifications, including Project Management Simplified from Lynda.com in April 2018, Design Thinking: Understanding the Process from Lynda.com in March 2018, and UX Foundations: Accessibility from Lynda.com in March 2018. Nicole also holds a certification as a Usability Analyst from Human Factors International, obtained in September 2008. Nicole's most recent certification is the Certified Associate in Project Management (CAPM) from the Project Management Institute, obtained in August 2019. Additionally, they have completed a course on Mentoring Others from Lynda.com in June 2016.