Matthew A. is a seasoned client services manager with extensive experience in managing client relationships and driving revenue growth, currently overseeing Vervent's largest clients with annual revenue exceeding $150MM. With a background at Intuit as a partner relations manager, Matthew executed strategies that led to a 30% increase in customer satisfaction for TurboTax. Prior roles at Encore Capital Group involved complex relationship management and the development of analytics platforms that resulted in significant incremental collections. Matthew holds a Bachelor of Science in Business Administration with a focus on management and operations from San Diego State University.
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