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Núria Sabater

Customer Success Manager at Vesper

Núria Sabater has a diverse work experience spanning over several years. Núria'smost recent role is as a Customer Success Manager at Vesper, where they manage the entire customer lifecycle, conducts demos and trainings, and collaborates with product and development teams to improve the platform. In 2019, they worked as a Credit Collector at Expedia Group, where they resolved invoice disputes and ensured timely payments. Prior to that, they served as a Program Coordinator and Events Organizer at Renaissance Executive Forums, organizing forums, meetings, and corporate events for business leaders. Before that, they worked as a Customer and Partner Service Executive at Booking.com. Núria began their career as an English Teacher, Interpreter, and Translator at Independent Language Services, where they provided language training, worked as a translator intern, and served as an interpreter at various conferences.

Núria Sabater completed their Bachelor's Degree in English Philology from the Universitat Autònoma de Barcelona from 2007 to 2012. During their undergraduate studies, they had the opportunity to study abroad as part of the Erasmus Scholarship program. In 2009-2010, they spent two semesters at the University of Zurich, and in 2011-2012, they participated in a semester exchange at Ludwig-Maximilians-Universität München.

After completing their bachelor's degree, Núria pursued further education and obtained a Master's in Translation Studies from the Universitat Pompeu Fabra in 2012-2013. Núria'sMaster's program focused on Language Interpretation and Translation.

In terms of additional certifications, Núria obtained a Foundation in Travel and Tourism with Amadeus from IATA Training in 2019, which enhanced their expertise in Tourism and Travel Services Management.

Furthermore, Núria has pursued professional development in other areas. Núria obtained certifications in Organizational Learning and Development and Project Management Foundations from LinkedIn in 2023. In 2020, they acquired instructional design skills through the completion of a course called "Instructional Design for Corporate Learning and Development" offered by Udemy. Additionally, in 2019, they acquired a certification in Human Resources Foundations from LinkedIn.

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Timeline

  • Customer Success Manager

    April, 2022 - present