Customer Success Architect

About the Opportunity

As a Customer Success Architect at Veza, you will be partnering with our customers to share product expertise, best practices and strategically advise in the fields of identity and security. 

You will:

• Own the customer relationship through all stages of the customer lifecycle (kickoff and deployment through growth)
• Capture customer feedback and work directly with Veza’s product team to ensure the voice of the customer is being incorporated into Veza’s product roadmap
• Act as an SME on Veza’s product and industry best practices including information security, IAM, cloud infrastructure, and data.

You have:

• Education:
  • BA/BS degree or equivalent experience required
    
• Experience:
  • 5+ years of professional experience in customer success or consulting, working with technical enterprise customers
  • Experience with information security background and supporting CISOs as your primary customer sponsor
  • Experience working with at least one major cloud service provider (AWS, GCP, Azure)
  • Strong understanding of Identity & Access Management
  • Knowledge of Cloud and On-prem architectures
• Others:
  • Experience with data platforms such as Snowflake, RDS, Redshift, etc.
  • Familiarity with Enterprise SaaS platforms like Salesforce, Microsoft 365, Github, Box, ServiceNow
  • Experience with Identity Providers (Okta, AzureAD, Google, Active Directory, etc.)
  • Knowledge of Python or other languages
    
    

Our Culture

We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following:

• Ownership Mindset
• Act with Integrity
• Guardians of our Customers
• Opinionated Humility
• Build Trust, Earn Trust