Nicole Bass

Nicole Bass is a seasoned customer experience specialist currently employed at VGM Insurance Services since July 2023, bringing valuable expertise from previous roles, including operations associate at Northwestern Mutual and senior specialist at CorePower Yoga. Nicole has a strong background in both the wellness and customer service sectors, having served as a yoga instructor at multiple organizations, where skills in creating supportive environments and content collaboration were honed. Additionally, Nicole has acquired experience in operational tasks, CRM organization, and client relations through various roles, showcasing a commitment to efficiency and compassion in service delivery. Nicole holds a degree in Health Promotion from the University of Northern Iowa, enhancing a foundation in public health education.