Mariana Castro

Mariana Castro is an experienced Account Manager, Subject Matter Expert, and Quality Advisor with a background in Tourism. Mariana has held various roles in companies like VGW, Goldmoney, and Booking.com, where Mariana has demonstrated strong leadership skills, ability to adapt to change, and dedication to providing high-quality customer service. Mariana excels at coaching and training team members, monitoring performance, and identifying opportunities for improvement. Mariana is also skilled in auditing interactions, providing feedback, and tailoring communication to different audiences. Overall, Mariana is a dedicated professional with a focus on customer satisfaction and team success.