Parvesh Thapar

Parvesh Thapar is a seasoned professional with extensive experience in customer service and technical support roles. Currently serving as a Customer Service Specialist at VGW since July 2022, Parvesh analyzes and presents insights on issues reported through ZenDesk to the Senior Leadership Team. Previously, Parvesh worked as a Customer Success Specialist at MLT ENGINEERING from January 2015 to December 2021, managing client relationships, onboarding, and ensuring customer satisfaction. Earlier experience includes a role as a Technical Support Engineer at HCL Technologies where Parvesh addressed technical queries and followed up on outstanding issues, and as a Software Engineer at Zensar Technologies, responsible for report preparation and management. Parvesh holds a Master's Degree in Cloud Computing from Dublin Business School and a Bachelor's Degree in Information Technology from Punjab Technical University.