Brian Nielson

Brian Nielson has a diverse work experience spanning across various industries. Brian started their career as a Customer Care Supervisor at CBB Mobil A/S before moving up to become the Customer Care and Business Manager, where they also served as a member of the Executive Management. Brian then joined fitnessdk as a Business Unit Manager and successfully improved the Mystery Shopping rating and exceeded the monthly budgeted number of new customers. After that, they worked at Skandiaweb as the Chief Operating Officer and later became the Head of Customer Care, where they implemented measures to reduce customer wait time and increase customer satisfaction. Brian also worked as a Partner & Headhunter at Nordic Search Group, specializing in IT and Telecom recruitment. Brian furthered their career at MTG Danmark as a CEM Manager, focusing on customer experience management strategies and initiatives. Most recently, Brian worked at Viaplay Group, first as a Senior Commercial Manager and later as the Head of Nordic B2C Partnerships, Public & SMATV. In this role, they were responsible for negotiating campaigns and sales initiatives, ensuring performance above budgets, prioritizing efforts across partners, and identifying new business areas.

From 2006 to 2011, Brian Nielson attended Copenhagen Business School, where they earned a graduate diploma in Business Administration with a focus on Management and Organization.