VicRoads
Matt Houdyk is a Senior Product Designer & Researcher at VicRoads, where responsibilities include leading UX research and design initiatives to enhance the public website, portal, and the myVicRoads app for Victorian drivers. Previously, Matt served as a Digital Product Manager at Greater Western Water, overseeing the rebranding and improvement of digital assets during a merger. With extensive experience at Western Water, roles included Digital Product Owner, where Matt managed digital service channels, and Acting Manager for the billing team. Earlier positions encompass communications and digital strategy roles across various organizations, including the Department of Energy and Climate Change in London. Educational qualifications include a Postgraduate Degree in Digital Communications and a Bachelor of Business in Marketing, along with specialized training in User Experience Design.
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VicRoads
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The Victorian Government has made an in-principle decision to progress a joint venture model to support the delivery of VicRoads’ Registration and Licensing (R&L), and Custom Plates services. The purpose of a joint venture is to modernise a number of VicRoads services to make them more user-friendly for motorists and deliver value for money for Victorians.